Upcoming Maintenance

GoAnywhere Server Maintenance 1/25

On Sunday, January 25th from 3:00 AM – 8:00 AM CT (1:00 AM – 6:00 AM PT), our teams will perform system maintenance to the GoAnywhere environment.  As a result, there will be brief disruptions for secure file transfers using GoAnywhere, as well as intermittent outages during which credit union member online banking alerts through email or text may be delayed.

 

CU*Spy Maintenance (Statements and Reports)

On Sunday, January 25, at 10:00 PM CT (8:00 PM PT), we will be performing maintenance on the CU*Spy Statement and Reports servers until 1:00 AM CT (11:00 PM PT).  During this time, there may be intermittent periods during which credit union staff may be unable to view documents in CU*Spy, such as statements.  Members may be unable to view documents in online banking, such as e-statements.  Credit union staff may be unable to use the print to PDF report feature in CBX.

 

Update to Check Image Display in CBX Arriving 1/26

Attention Credit Unions using the “View Check Images from Inquiry” button in CBX

On Monday, January 26, we will be changing the application that displays the checks viewed from Inquiry in CBX. The same Native Receipts viewer that currently displays your member’s photo IDs will now display the checks as well.

If you have any questions or concerns about this move, please contact us at [e-mail]. 

If your credit union is not yet using the “View Check Images from Inquiry” button in CBX, we encourage you to click the button below to sign up.

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Network Maintenance 1/26

The maintenance will take place 1/26 at 11:00 PM – 1/27 at 7:00 AM CT (1/26 at 9:00 PM – 1/27 at 5:00 AM PT).During this time, there may be brief network interruptions to the following services:

• CU*Talk audio response and our phone system
• It’s Me 247 online and mobile banking
• CU*CheckViewer check images
• eDOC applications
• Hosted web/mail sites and cuanswers.com
• CU*Spy
• BizLink 247 online banking