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  1. CU*SOUTH Client Support Center
  2. Alerts

Alerts

General Alerts

  • ProDOC Sunsetting in October - Resources for Transitioning to CU*Forms
  • New Cyber Threat to Credit Unions: Fast Flux
  • Weekly Full System Save 7/26/26
  • Weekly Full System Save 7/19/26
  • CU*SOUTH All Teams Meeting Today 07/07/2026
  • Weekly Full System Save 7/05/26
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CBX Alerts

  • Interest Only Loan Issues with Principal Only Payments/Principal Curtailments
  • Issue with Automated Query Processing
  • Issue with Online Banking Transfers
  • Issue with Mobile Check Deposit – Error Message for Some Members
  • Issue with Scan Button on Secondary Names Screen
  • Payroll Check Posting Issue
See all 586 articles

Third Party Alerts

  • Update on SWIVEL Transition Status
  • STAR Connection Downtime
  • Issue with Advancement of Certain Recurring Payments for iPay Clients
  • Partner Webinar: The AI-Enabled Finance Function Powered by BankBI
  • A Note from Cards & Payments: Update to Reversal/Recall Processing Fees for Payrailz Transactions
  • Jack Henry Clients: Stay Tuned for Details on New Client Portal Login Option
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Scheduled Maintenance Alerts

  • Upcoming Maintenance
  • Quarterly Refresh of Custom Training Edition Libraries – 7/12/2026
  • CU*Forms Maintenance
  • Weekly Full System Save 7/12/26
  • Upcoming Maintenance
  • Weekly Full System Save 6/21/26
See all 329 articles
CU*SOUTH Client Support Center