Issue with Mobile Check Deposit – Error Message for Some Members

We are aware of an issue impacting Mobile Check Deposit within the mobile app. This is related to updates being made as part of the Xavier API beta.

Currently, when members access Mobile Check Deposit, they may see a general error message. In most cases, members can dismiss the message and continue with their deposit as normal.

There is also a related issue, where selecting the information icon/modal that displays daily deposit limits may cause the app to close unexpectedly. (This impacts users on both iOS and Android.)

At this time, we are not recommending a member-facing alert since members are still able to complete mobile check deposits. A fix is planned for deployment at approximately 9:00 PM CT tonight, and we anticipate the issue to be resolved by tomorrow morning (7/10/26).

We will continue to monitor and provide updates as needed.

***UPDATE 7/10/2026 7:15 AM CT*** A fix was deployed last night. This issue is resolved.