We are aware Experian is currently experiencing a service disruption impacting credit pulls and identity verification (Precise ID), which affects the account opening platform MOP. We will be temporarily routing MOP applications to MAP until the issue is resolved.
The disruption may impact your ability to successfully complete credit pulls through Sync1. We are currently researching this matter and will provide an update to this alert when we know more.
UPDATE 5/5/2026 1:20 PM CT
This issue has been resolved.
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