Have a Question for CU*SOUTH?

We know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend starting with the Client Experience Team. 

The Client Experience Team specializes in a number of areas. From the client perspective, we are the front-line for software questions and education. 

Have questions? If you can’t find your answer among the existing Knowledge Base items, you can submit a question of your own or give us a call. We encourage you to use our support channels for any question you need to ask!

Our Contact Information

• Phone: [phone]
• Email: [e-mail]

In order to provide you our best support as quickly as possible, please be sure to include all applicable key items when submitting a ticket such as:

• Member name(s)
• Account number(s)
• Transaction amount(s)
• Dates
• Report name(s)
• Tool number(s)
• Workstation ID and/or printer ID
• Branch name or number
• Your direct line/extension or best contact number to reach you
• Attachments if necessary

We look forward to helping your credit union succeed!