Our Member Service Representatives will provide in-bound member service to support your members. We use CU*BASE to assist members directly, answering as your staff, using your procedures to handle calls to your specifications.
- May include overflow calls, after-hours calls, and other options.
Branch XT Support is available 8:00 AM – 8:00 PM on weekdays and 8:00 AM – 5:00 PM on Saturdays. Extended hours (8:00 PM – 11:00 PM on weekdays) can also be purchased for an additional monthly fee. (All times are Eastern.)
Cost & Fees
- One-time fee:
- Quote will be provided
- Ongoing fees:
- $75/month
- $2.75/call
- $500/month for extended hours
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