Knowledge Base
- Video of the Week: Assigning a Delinquent Loan Account to a Collector
- Common Industry Acronyms
- 2020's 1099-MISC changes and the new 1099-NEC form
- When I post a vault transfer, I used to get a report that printed out on my receipt printer. That no longer happens - where does that report go now?
- Loan Collateral Configuration and Tracking
- Request a Check Withdrawal in Online Banking
- Request a Mobile App Push Notification
- How to Waive ODP or Courtesy Pay Fees
- How to Create a Database File of Member Email Addresses
- How to Suspend or Waive Loan Fines
- How to Allow Online Loan Applications
- How to Activate Online Banking Membership Applications
- How to Work Online Banking Applications
- How to Deactivate Service Charge Programs
- Add an Extension or Refinance to an Existing Loan
- Add New Loan Category/Loan Product
- Manual Skip-a-Pay Processing
- Where Can I Find RDC Member Reports?
- Send Member Connect Message
- Activate RDC (Remote Deposit Capture)
- Allow Personal Information Account Maintenance via Online Banking
- Activate A2A Transfers via Magic Wrighter
- Configure Skip-a-Pay Program for Online Credit Cards
- Configure Skip-a-Pay Program for Consumer Loans
- Activate Online Ballots or Member Surveys
- Activate Mobile Text Banking
- How to Activate e-Alerts & e-Notices
- Instant Reports: Send Reports Directly to CU*Spy to View Online
- How to Update a Member's RDC Profile in the idocVAULT
- How to Manually Update Loans from Interest-Only Calculation to a Stepdown Product